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Revocation of Season Tickets

The University of Utah promotes a positive event experience for all guests when attending events on campus. All spectators who engage in disruptive or unruly behavior, or participate in illegal conduct are subject to ejection from all athletic events. Ticket holders are responsible both for their own conduct and the conduct of those who use their tickets to gain admission to athletic events.

Ticket holders to all University of Utah athletic events are subject to compliance with the following policy:

Letter of Warning: A letter of warning will be issued by the University of Utah to any ticket holder whose ticket is used to gain admission by any individual who is subsequently ejected from the event by law enforcement, security or event personnel for any reason. Complaints from fans will be handled on a case by case basis and in some cases may warrant a letter of warning. The letters of warning will be maintained and reviewed by University staff at the end of each sport season. In the case of severe conduct or repeat ejections, the ticket purchaser’s ability to purchase tickets in the future may be restricted or revoked.

Revocation of Tickets: The ticket used by an individual to gain admission to an athletic event will be revoked for the remainder of the sport season for, but not limited to, any of the following conduct or offenses committed within the confines of any University of Utah athletic facility:

  • Transport to a health care facility by law enforcement or EMS for incapacitation due to excessive drunkenness or the use of illegal drugs.
  • Citation or arrest for throwing objects, resisting arrest/obstruction, battery, public urination, or disorderly conduct involving violent or indecent behavior.

Any such revocation of tickets will include a refund of the purchase price of the tickets on a pro rata basis for the remaining events included in the ticket package, excluding the event in which the conduct or offense was committed. In the case of repeat revocations, the ticket purchaser’s ability to purchase tickets in the future may be restricted or revoked.

Stadium & Arena Event Services

Contact Information

Mailing Address:

451 South 1400 East
Suite 600
Salt Lake City, UT 84112

Office Location:

6th Floor
Rice-Eccles Stadium

Office Hours:

Monday - Friday
8:00 am - 5:00 pm

Phone:(801) 581-5445
Fax: (801) 585-1417


Last Updated: 2/24/17